Blanchard LeaderChat
A Forum to Discuss Leadership and Management Issues
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Just Been Asked to Take Over the Company Blog? Ask Madeleine
Dear Madeleine, I recently joined a marketing team for a not-quite-startup in the technology space. It has been going well. My boss recently asked me if I would take over writing a weekly blog for...
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Creating an Exceptional Employee Experience: Listening, Learning, and Leading with Heart
Creating an exceptional employee experience doesn’t require revolutionary technology or a massive budget. It requires intention, courage, and a willingness to listen with the goal of acting.
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People Aren’t Stepping Up for a Senior Leadership Role? Ask Madeleine
Dear Madeleine, I manage R&D for a large medical device company. I am at the tail end of my work life. I wanted to retire at the end of this year, but our executive team is encouraging me to stay...
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Why Great Sales Training Still Fails—and What to Do About It
Talented sales reps don't underperform because they lack knowledge, but because they lack leadership tailored to their development level says leadership expert Judd Hoekstra.
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How Leaders Can Inspire Performance Through Better Conversations
Regardless of where you are in your leadership journey, developing your communication skills needs to be a part of your toolkit, says leadership expert Ellie Haskins.
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Not Sure What Your Personal Development Coaching Goals Should Be? Ask Madeleine
Dear Madeleine, Our company is providing group coaching for all managers at my level. I have never worked with a coach before, but they have given us a bunch of information so (I think) I am...
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Lead Yourself First: Why Self Leadership Is the Start of Everything
Self leadership means being the driver of your own development and not waiting for someone else to set your goals, solve your problems, or tell you what’s next says Kayla Ratz.
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Team Lead Seems to Be Inappropriately Dependent On You? Ask Madeleine
Dear Madeleine, I work on a great team. We do good work together, and we seem to always find a way to hit our milestones and deadlines. My problem is that our team lead seems to be inappropriately...
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Honoring My Roots: How My Chinese Heritage Shaped My Leadership
Debbie Ung, President and CRO at Blanchard, reflects on the beauty and complexity of being raised between cultures.
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Why Successful Leaders Never Choose Between Empathy and Accountability
Leaders face a tough challenge: delivering results while making sure their team members feel valued and supported says Dr. Jay Campbell.
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Passed Over Repeatedly for a Job? Ask Madeleine
Dear Madeleine, I read your blog from last week and it struck me that I could use some tips from you about the problem you skipped in your answer to the letter writer. I, too, have been passed...
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Celebrating 35 Years of Coaching: Five Lessons Learned
Master certified coach Madeleine Homan Blanchard shares five lessons in celebration of International Coaching Week.
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Rethinking Interviews: What Coaches Know That Hiring Managers Often Miss
If you’re serious about hiring well, consider the impact a coach could make, says certified coach Lindsay Ray.
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Waste and Inefficiency at Work Driving You Crazy? Ask Madeleine
Dear Madeleine, I work for a midsized company. When our CTO retired I thought I would be in the running for the job, because I have been with the company the longest, have kept my skills current,...
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Succeeding at the Empathy/Accountability Challenge
Begin by letting go of the mistaken belief that there's a trade-off between accountability and empathy says Dr. Jay Campbell.
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New Job Might Be a Toxic Workplace? Ask Madeleine
Dear Madeleine, I am a professional office manager. I happily managed a medical practice for many years until I was let go when it was acquired by a large national entity. I recently went for an...
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Reflections on Leading First Responders
Senior consulting partner Lael Good shares strategies and insights for helping managers of first responders become better leaders.
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Networking Through a Neurodivergent Lens
You don’t need to network like a neurotypical extrovert to grow your career says Lara Dollens, Blanchard’s Director of Next-Gen Leadership Innovation.
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Job Offer Seems Too Good to Be True? Ask Madeleine
Dear Madeleine, I am hoping you might have some insight for me. The problem isn’t mine but my wife’s. She has a great job with a company where she has been promoted several times. During Covid,...
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Offhand Comment Has You Feeling Like an Imposter? Ask Madeleine
Dear Madeleine, My daughter told me I have “imposter syndrome.” I’ve done some research and I don’t think I have that at all. I think it’s something else. But I am definitely struggling with...
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