Conversational Capacity®
Conversational Capacity® teaches people how to engage in constructive, learning-focused dialogue when challenging topics or conflicts arise.
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1:19Watch VideoConversational Capacity® Promo Trailer
Honest and open conversations foster teamwork, progress, trust, and just about everything else positive in the workplace. But poor communication derails important initiatives, wrecking morale and torp
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Building Your Conversational Capacity®
Craig Weber discusses Conversational Capacity, a critical leadership competency. You’ll learn the impact of learning from diverse perspective approaching conversations with different minded people.
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Getting to the Sweet Spot of Effective Communication
Conversational Capacity refers to the ability—of an individual or a team—to engage in open, balanced, nondefensive dialogue about difficult subjects and in challenging circumstances.
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Conversational Capacity®
Most communication failures in organizations and teams can be linked to individuals lacking the skills to engage in open dialogue about difficult subjects.
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1:35
Watch VideoA Look Inside the Conversational Capacity® Program
Learn more about Blanchard's Conversational Capacity training program that helps people engage in open, balanced, nondefensive dialogue about difficult subjects and in challenging circumstances.
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Read PublicationEffective Workplace Communication
Remaining candid and curious under pressure.
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Explore our Conversational Capacity Program
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Influence in Action
How to build your conversational capacity, do meaningful work, and make a powerful difference.
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