Legendary Service
Legendary Service® teaches managers and front-line service providers how to consistently deliver ideal service to create a competitive edge for your organization.
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Read ArticleLegendary Customer Service: As Important as Ever
When my colleagues Vicki Halsey and Kathy Cuff and I were creating the Legendary Service customer service training program, we asked people in organizations two questions: Why is creating a...
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Watch VideoLegendary Service® Program Overview
Creating a culture of service begins with you. Learn how.
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4:24Watch VideoVicki Halsey Legendary Service Author Interview
Legendary Service coauthor Vicki Halsey shares personal examples highlighting key points from The Ken Blanchard Companies new Legendary Service program.
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Read Article
Kathy Cuff and Vicki Halsey on Legendary Service: The Key Is to Care
What are your beliefs about customer service—and how are they driving the customer experience in your company? That’s one of the key questions Kathy Cuff and Vicki Halsey answer.
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4:48Watch VideoKathy Cuff Legendary Service Author Interview
Legendary Service coauthor Kathy Cuff shares personal examples highlighting key points from The Ken Blanchard Companies Legendary Service training program.
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Create a service-focused culture in your organization
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