Aya Healthcare believes that exceptional service starts from within through their leadership and employee development. “Our organization experienced extraordinary growth within a short period of time. As our leadership teams expanded to better support our clients and clinicians, it became essential to equip them with the skills needed to lead effectively and empower their teams. Blanchard’s solutions provided the consistent framework we needed during this critical growth period,” says Aya’s chief people officer, Amber Zeeb.
Many of Aya’s departments had their own technical skills training, but Zeeb wanted to implement a leadership development strategy that would provide a consistent learning experience across the company. Already familiar with SLII® from Blanchard, she knew the program offered the fundamental skills they wanted their leaders to embody and leveraged the expertise of Blanchard facilitators to help scale the program’s rollout as they created their own internal Learning and Development team.
