Good communication skills are an essential leadership ingredient. Leaders at all levels have an oversized impact in conversations because of the power and authority they represent. Watch best-selling author and communications expert Craig Weber as he guides you on a three-step journey to understanding and leveraging your conversational capacity.
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1:19Honest and open conversations foster teamwork, progress, trust, and just about everything else positive in the workplace. But poor communication derails important initiatives, wrecking morale and torp
Craig Weber discusses Conversational Capacity, a critical leadership competency. You’ll learn the impact of learning from diverse perspective approaching conversations with different minded people.
Conversational Capacity refers to the ability—of an individual or a team—to engage in open, balanced, nondefensive dialogue about difficult subjects and in challenging circumstances.
1:35Learn more about Blanchard's Conversational Capacity training program that helps people engage in open, balanced, nondefensive dialogue about difficult subjects and in challenging circumstances.
How to Build Your Conversational Capacity, Do Meaningful Work, and Make a Powerful Difference