Honest and open conversations foster teamwork, progress, trust, and just about everything else positive in the workplace. But poor communication derails important initiatives, wrecking morale and torpedoing projects. Conversational Capacity® teaches people how to engage in constructive, learning-focused dialogue when challenging topics or conflicts arise so they can make informed decisions and find the best solutions, even under high pressure. That’s where difficult exchanges become learning opportunities, and unfocused meetings become innovation incubators. Learn more: https://www.blanchard.com/our-content/programs/conversational-capacity
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Leaders at all levels have an oversized impact in conversations because of their power and authority. Go on a 3-step journey to understanding and leveraging your conversational capacity as a leader.
Craig Weber discusses Conversational Capacity, a critical leadership competency. You’ll learn the impact of learning from diverse perspective approaching conversations with different minded people.
Conversational Capacity refers to the ability—of an individual or a team—to engage in open, balanced, nondefensive dialogue about difficult subjects and in challenging circumstances.
1:35Learn more about Blanchard's Conversational Capacity training program that helps people engage in open, balanced, nondefensive dialogue about difficult subjects and in challenging circumstances.
How to Build Your Conversational Capacity, Do Meaningful Work, and Make a Powerful Difference