Blanchard LeaderChat
A Forum to Discuss Leadership and Management Issues
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Do I Really Have to Constantly Praise People? Ask Madeleine
Dear Madeleine, I have been managing people since I was first promoted to supervisor in my first job while I was still in college. I am now a senior director in my late 40s. I manage a couple of...
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Grow Your Leadership Coaching Practice: How to Add Value with Solid Expertise
Take the Coaching Business Growth Assessment, a short, insightful quiz designed to evaluate key areas of your leadership coaching practice.
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Ask Madeleine: Best of 2025
Editor’s Note: Madeleine is on summer break this week, but don’t fear! We’ve rounded up the five standout themes from the first half of the year, complete with top examples you won’t want to miss....
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Why Morale Is a Leadership Issue—Not Just a Staffing One
Morale issues in fire, EMS, and law enforcement teams often start with leadership—not staffing. Learn how to lead in a way that truly supports your team.
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Telling a Story of Impact: How L&D Can Prove Its Value
Measurement expert Jim Irvine shares a powerful and practical strategies for presenting ROI data to senior executives.
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Life Transition Has You Asking Big Questions? Ask Madeleine
Dear Madeleine, I am a director in the finance department of a national restaurant/foodservice company. I have always liked my job, brought a lot of creative problem-solving to my team, and...
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Are You Leading Beyond the Crisis? Take the Leadership Assessment for First Responders
Evaluate your strengths and discover new ways to lead.
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Dealing with a Disorganized Boss? Ask Madeleine
Dear Madeleine, My boss is driving me nuts. I work in corporate communications at a complicated global corporation with a fast-paced, high-pressure environment. I am often given assignments with...
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SLII® for Sales: Developing High-Performing Salespeople
A high-performing sales force can lift an entire organization to new heights. Ken Blanchard shares how sales leaders can bring out the best in their people.
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The True Meaning of Pride
Master Certified Coach Madeleine Homan Blanchard shares a personal story on the true meaning of pride.
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Just Been Asked to Take Over the Company Blog? Ask Madeleine
Dear Madeleine, I recently joined a marketing team for a not-quite-startup in the technology space. It has been going well. My boss recently asked me if I would take over writing a weekly blog for...
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Creating an Exceptional Employee Experience: Listening, Learning, and Leading with Heart
Creating an exceptional employee experience doesn’t require revolutionary technology or a massive budget. It requires intention, courage, and a willingness to listen with the goal of acting.
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People Aren’t Stepping Up for a Senior Leadership Role? Ask Madeleine
Dear Madeleine, I manage R&D for a large medical device company. I am at the tail end of my work life. I wanted to retire at the end of this year, but our executive team is encouraging me to stay...
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Why Great Sales Training Still Fails—and What to Do About It
Talented sales reps don't underperform because they lack knowledge, but because they lack leadership tailored to their development level says leadership expert Judd Hoekstra.
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How Leaders Can Inspire Performance Through Better Conversations
Regardless of where you are in your leadership journey, developing your communication skills needs to be a part of your toolkit, says leadership expert Ellie Haskins.
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Not Sure What Your Personal Development Coaching Goals Should Be? Ask Madeleine
Dear Madeleine, Our company is providing group coaching for all managers at my level. I have never worked with a coach before, but they have given us a bunch of information so (I think) I am...
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Lead Yourself First: Why Self Leadership Is the Start of Everything
Self leadership means being the driver of your own development and not waiting for someone else to set your goals, solve your problems, or tell you what’s next says Kayla Ratz.
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Team Lead Seems to Be Inappropriately Dependent On You? Ask Madeleine
Dear Madeleine, I work on a great team. We do good work together, and we seem to always find a way to hit our milestones and deadlines. My problem is that our team lead seems to be inappropriately...
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Honoring My Roots: How My Chinese Heritage Shaped My Leadership
Debbie Ung, President and CRO at Blanchard, reflects on the beauty and complexity of being raised between cultures.
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Why Successful Leaders Never Choose Between Empathy and Accountability
Leaders face a tough challenge: delivering results while making sure their team members feel valued and supported says Dr. Jay Campbell.
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