Legendary Service Overview

Learn more about The Ken Blanchard Companies new Legendary Service program which teaches participants how to create a culture of service using a 4-part Legendary Service model.

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Legendary Customer Service: As Important as Ever
Legendary Customer Service: As Important as Ever

When my colleagues Vicki Halsey and Kathy Cuff and I were creating the Legendary Service customer service t...

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When It Comes to Customer Service, Is Your Business Flourishing or Failing?
When It Comes to Customer Service, Is Your Business Flourishing or Failing?

Learn the three critical mistakes that your organization may be making when it comes to customer service.

Create a service-focused culture in your organization

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