Sandy Cramer, manager of organization development and training at the City of Riverside, led an initiative to transform leadership from a directive approach to one based on partnership and trust. “We were trying to implement a substantial change initiative, but it just wasn’t working. We realized we could be more successful if we provided frontline field supervisors with skills they could use to be more effective in their roles. We wanted supervisors to be able to build trust, communicate clearly with their teams, and help coach their teams through change.” After assessing the current environment, Cramer worked with Blanchard to design a comprehensive leadership development learning journey that would be delivered over the course of a year.
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Morale issues in fire, EMS, and law enforcement teams often start with leadership—not staffing. Learn how to lead in a way that truly supports your team.
Creating an environment where engagement flourishes and burnout is minimized doesn't mean having all the answers—it’s about creating the conditions for dialogue and success.
3:26Hear from Bobby Wailder of the Denver Police Department as he shares his powerful testimonial about Blanchard’s First Responders Program. He reflects on the impact of the training, how it’s helped st
With employee turnover rising and organizational trust wavering, the ability to retain and engage top talent has never been more critical.
Building morale and addressing burnout in government agencies ultimately lies with skilled leaders who know how to prevent burnout and help people find meaning in their work says Doug Glener.
1:26Effective leadership in fire, EMS, and law enforcement goes beyond emergency response.
Change is inevitable but disengagement doesn’t have to be. If managed well, change energizes people says Vicki Halsey.
Government leaders must have understand what generates work passion, constituent respect, and organizational vitality.
This study investigates the effectiveness of the four leadership styles of the SLII model, which evolved from initiating structure and consideration.
Leader Training Improves Performance and Well-Being at Arizona Department of Health Services
2:09Today’s leaders balance relationships and results under great pressure, making difficult decisions every day. When leaders are clear about their leadership values and principles, they can more easily
You can have a good heart and still be a toxic leader, shares leadership expert Bob Freytag. Includes link to webinar with strategies to retain talent and boost engagement in government settings.
