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The Power of Customer Loyalty

Researchers at Blanchard® surveyed over 500 business leaders and human resources and training professionals to identify best practices, challenges, and barriers to providing and measuring exemplary customer service.

Blanchard's Legendary Service training program teaches your people how to consistently deliver exceptional service that will keep your customers coming back and creates a real competitive edge for your organization.

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Leader Power and Its Impact in the Workplace
Leader Power and Its Impact in the Workplace

Power is an unavoidable reality in the workplace. It can be present in both the organizational policies and...

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