The Empathy/Accountability Challenge: Leading with Heart without Sacrificing Results


Today’s leaders face a high-stakes challenge: deliver results, fast—and do it while creating a workplace where people feel seen, supported, and inspired. It’s no longer enough to be either kind or results driven. The best leaders have emotional intelligence and use both empathy and accountability—and know how to fuse them to unlock the full potential of their teams.

Dr. Jay Campbell, Chief Product Officer at Blanchard, delivers a dynamic, practical session that explores how these two powerful forces—empathy and accountability—can work in tandem to elevate performance, build trust, and create lasting engagement.

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