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The Power of Customer Loyalty

Researchers at Blanchard® surveyed over 500 business leaders and human resources and training professionals to identify best practices, challenges, and barriers to providing and measuring exemplary customer service.

Blanchard's Legendary Service training program teaches your people how to consistently deliver exceptional service that will keep your customers coming back and creates a real competitive edge for your organization.

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Kathy Cuff Legendary Service Author Interview
Kathy Cuff Legendary Service Author Interview

Legendary Service coauthor Kathy Cuff shares personal examples highlighting key points from The Ken Blancha...

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Brock Brown on Legendary Service
Brock Brown on Legendary Service

Blanchard Channel Partner, Brock Brown, shares how Blanchard's Legendary Service program has helped his pra...

Create a service-focused culture in your organization

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