In this episode, employee engagement expert Heather Younger explains that if you are looking for increased productivity, customer satisfaction, or employee engagement, you need to care for your employees first. People will go the extra mile for leaders who show they are genuinely concerned about their staff. But while most leaders think of themselves as caring leaders, not all demonstrate that care in consistent ways. Your employees will judge you by your actions, not your intentions.
For more information about Heather Younger, go to theartofcaringleadership.com. Or follow Heather Younger on LinkedIn.